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Shipping Info – jamochajava

Shipping Info


We strive to provide the best customer experience out there.

Our Master Roasters custom roast every order in small batches. This is how we are able to supply you with the absolute freshest roasted coffee on the market today.

We don’t have hundreds or thousands of bags stacked on a shelf waiting to ship. We don’t roast it until you order it.

This takes time…

Once your order is placed and verified, we will "typically" have your order roasted and prepared for shipping within 24 to 48 hours.

Things that may delay this process are:

Day of week your order was placed

Our roasters don't always work weekends. If you place your order late on Friday or into the weekend, it likely will not be processed until Monday and ship on Tuesday.

 Time of day the order is placed

If you place your order late in the day on Tuesday, it likely will not be processed until Wednesday and ship on Thursday.

 Holidays

Our Holiday Season starts around the 1st of October and runs through December. Orders placed during this period "may" be delayed a day or two due to demand.

 As a general rule, you can expect your order to ship within 3 working days of placing the order and to receive your awesome package within 7 - 10 days.

You will receive email notification when you place your order and again when your order ships. Your shipment notification will include all tracking information for you to track your order.

Questions about your order can be addressed by emailing sales@jamochajava.com or by calling us toll free at

888-JAMOCHA

 

 


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